Counselling Services

LifeLine Pretoria has four offices that offer counselling services, in Val de Grace, Mamelodi, Queenswood and Soshanguve. These services are available to anyone, without cost.

The Mamelodi offices opened in April 2008, in partnership with the University of Pretoria’s Mamelodi Campus. The offices are in the Education Block, next door to the Itsoseng Clinic, on the Mamelodi Campus of the University of Pretoria. Phone: 012-842-3726; 072-592-2858.

The Soshanguve service point is located at the NAFCOC shopping centre, Block F, in Buitenkant St. Phone 076-644-8644.

The Queenswood offices are in the Adami Centre, on the corner of Wren Ave and Woodlands Drive in Queenswood. Phone 012-804-1853 to make an appointment with a counsellor at this centre.

The Val de Grace offices, which is the head office of Lifeline Pretoria, is at 71 Watermeyer St, Val de Grace (entrance in Stamvrug st). Phone 012-804-1853 to make an appointment or for any queries about Lifeline, or phone 012-804-3619 to speak to a counsellor on the phone.

Lifeline provides counselling on a range of problems including:

  • Trauma
  • HIV and AIDS
  • Rape
  • Abuse
  • Relationship issues
  • Depression
  • Suicide
  • Addiction
  • Bereavement and grief
  • etc

Counselling services are available at the following times:

  • Mamelodi:
    • Weekdays between 9:00 and 15:00
  • Soshanguve:
    • Tuesdays and Thursdays between 9:00 and 15:00.
  • Queenswood:
    • Monday 9:00 – 19:00;
    • Tuesday – Friday 10:00 – 19:00;
    • Sat 10:00 – 15:00;
    • Sun 9:00 – 11:00
  • Val de Grace:
    • Monday – Thursday?8:00 – 16:00;
    • Friday and Sat 9:00 – 13:00;

Counsellors who are skilled in the art of listening provide this service. They are committed to giving emotional support either telephonically or in face-to-face sessions.The majority of these counsellors have come to LifeLine through the growth course and then a strict selection process, ongoing training, supervision and debriefing. For telephone counselling or face to face counselling, please contact us here.

centres and addresses